Effective: 15-09-2025
Controller: Medifaith Abroad Consultancy
Contact: mediafaithabroad@gmail.com | +91-9155046390
Address: Akharaghat, Shekhpur Dhab, Muzaffarpur, Bihar – 842001
1) Scope
Ye policy batati hai ki hum aapka data kaise collect, use, share aur protect karte hain jab aap hamari website use karte ho ya hamari services lete ho. Hum India ke Digital Personal Data Protection Act, 2023 (DPDP Act) ko dhyaan me rakhte hain.
2) Data We Collect
Contact: name, email, phone, WhatsApp.
Academic: marksheets, transcripts, test scores (NEET/IELTS, etc.).
Identity/Travel: DOB, nationality, passport, photos, visa history.
Financial/Sponsor: income proofs, bank statements (jab zaroori ho).
Application Docs: SOP, LORs, CV, medical certificates.
Payments: amount/mode (gateway ke through; full card details hum store nahi karte).
Website/Tech: IP, device info, pages visited, cookies.
Preferences/Comms: aapki queries aur hamare saath ki gayi baatcheet.
3) How We Use Data
Service delivery: counselling, shortlisting, applications, document prep, visa guidance, pre-departure support.
Compliance: tax/GST, records, kanooni requests.
Legitimate interests: service improvement, analytics, fraud/bot prevention, support.
Consent-based: marketing updates, testimonials/photos. Consent aap kabhi bhi withdraw kar sakte ho.
4) Sharing & Transfers
Hum data ko sirf kaam ke liye share karte hain: universities/portals, embassies/visa centers, payment processors, IT/hosting/analytics providers, aur service partners (insurance, accommodation, travel). Data India ke bahar ja sakta hai—hum reasonable safeguards use karte hain.
5) Retention
Service/application records: approx. 24 months last interaction ke baad.
Invoices/tax records: 8 years tak (ya law ke hisaab se).
Zaroorat khatam hone par data delete ya anonymize kiya jata hai.
6) Your Rights
Aap apna data access, correct, update, delete kar sakte ho aur consent withdraw kar sakte ho (jaha consent base par processing ho).
Request bhejein: mediafaithabroad@gmail.com
7) Security
Hum reasonable technical & organizational measures use karte hain (access controls, encryption in transit, limited staff access). Internet par 100% security guarantee nahi hoti.
8) Cookies
Site par cookies essential functions aur analytics ke liye use hoti hain. Aap browser settings se cookies manage/disable kar sakte ho; kuch features phir limited ho sakte hain.
9) Children & Minors
Services 16+ ke liye design ki gayi hain. 18 se kam applicants ke liye parent/guardian consent chahiye.
10) Third-Party Links
Hamari site par external links ho sakte hain. Unki content ya privacy practices ke liye hum responsible nahi hain.
11) Marketing Preferences
Aap kabhi bhi marketing messages se opt-out kar sakte ho (unsubscribe link ya email ke through). Service/transactional messages milte rahenge.
12) Changes & Contact
Policy update ho sakti hai; latest version isi page par Effective date ke saath milega.
Questions/complaints/grievance ke liye contact karein: mediafaithabroad@gmail.com, +91-9155046390.